Friends and Family feedback form You can provide feedback on your most recent visit to the surgery below. Overall, how was your experience of our service? Very Good Good Neither good nor poor Poor Very poor Generally, how easy is it to get through to someone at the surgery on the telephone? Very easy Fairly easy Not very easy Not at all easy Haven't tried How easy is it to use the surgery's website to look for information or access services? Very easy Fairly easy Not very easy Not at all easy Haven't tried Were you satisfied with the appointment (or appointments) you were offered? Yes, and I accepted an appointment No, but I still took an appointment No, and I did not take an appointment Overall, how would you describe your experience of making an appointment? Very good Fairly good Fairly poor Very poor Overall, how would you describe your experience of our GP Practice? Very good Fairly good Fairly poor Very poor Please can you tell us why you gave your answer (s)? Please tell us about anything we could have done better. Yes, I give permission to store and process my data Yes, I understand this form is NOT for urgent medical help